服务细则

LimousineTerms and Conditions

  1. 1. This offer is only eligible for UnionPay cards issued outside Mainland China, Hong Kong and Macau.
  2. 2. Cardholders need to fill in the eligible card number and then finish payment on UnionPay Online after verification.
  3. 3. Each cardholder can enjoy this discount twice per month. The total amount of discount is limited on first-come-first-served basis.
  4. 4. Cardholders need to finish booking and payment 48 hours in advance on Limousine Service Page specified by UnionPay. Limousine service refers to the transportation within one city. (Definition of one city：Administrative city region.)
      5. 5. DragonPass Limousine service is now available in more than 50 cities in Mainland China and Taiwan:
    • Beijing, Changchun, Changsha, Chengdu, Changzhou, Dalian, Fuzhou, Guangzhou, Guilin, Harbin, Hangzhou,
    • Liuzhou, Nanning, Sanya, Shanghai, Shenzhen, Shenyang, Tianjin, Wuhan, Xi'an, Xiamen,
    • Zhengzhou, Chongqing, Ningbo, Nanchang, Qingdao, Taiyuan, Yancheng, Wuxi, Nanjing, Jinan,
    • Lijiang, Kunming, Tengchong, Yantai, Hohhot, Xishuangbanna, Lanzhou, Wenzhou,
    • Shijiazhuang, Xining, Zhuhai, Yinchuan, Hefei, Urumqi, Guiyang,
    • Suzhou, Haikou, Xuzhou, Lhasa, Taiwan (Taoyuan, Taibei, Taizhong, Kaohsiung).
  5. 6. Please select your service reservation city, cardholders need to provide the following details for service reservation: Guest Name, Contact Number, Total Guest No., Served City, Date, Route (to/from airport/high-speed railway station), Requested Car Type, Meeting Location and Time, Flight No. or Train No..
  6. 7. For cancellation: A minimum of 24 hours' advance notice should be given for cancellation. Any late notice for cancellation is not acceptable. Please call DragonPass Hotline: 4008821111 (overseas: +86-20-3231-1919) to make the cancellation.
  7. 8. For amendment: A minimum of 24 hours' advance notice (Oversea Service) should be given for amendment. Any late notice for amendment is not acceptable. Amendment is only for the order that price doesn't change. If the amendment asks limo service at night, changing type of limo service or extra pick-up/drop off points, cardholders need to call DragonPass Hotline to cancel the order and then start a new booking on Limo service page specified by UnionPay.
  8. 9. Cardholder will receive service confirmation message via SMS in one business day after successful payment and details for driver and plate number will be sent via SMS on the reserved date for the service.
  9. 10. DragonPass provides the following car types of limousine services for cardholders to choose from: Comfort-oriented Limousine (capacity: 3 persons): Volkswagen Passat, Toyota Camry, Honda Accord, etc. Business Limousine (capacity: 5 persons): Buick GL8, Nissan Elgrand, etc. Deluxe Limousine (capacity: 3 persons): Mercedes E series, Audi A6L, BMW 5 Series, etc. Please check the limousine car type on service date; suppliers have the right to drive other cars to replace (same as limousine service car type as cardholders order)
  10. 11. Limousine service refers to luxury transportation to/from airport/high-speed railway station; however, routes couldn't beyond one city. Any extra pick-up/drop off points will cost CNY 50 /each. Late notice for extra pick-up/drop off points will not be accepted. If cardholders require limo service between 0:00am and 6:00am, extra CNY 100 will be charged.
  11. 12. Drivers shall arrive at the meeting location in advance to wait for the customer; the waiting time is as following. For Pick-up Service, the waiting time will be 1 hour from Estimated Time of Arrival (ETA). Waiting time wouldn't be accounted for force majeure. For Drop-off Service, the waiting time will be 15 minutes after the scheduled time for the service. Any late show-up from the customer, the service will be cancelled and the fee will not be refunded.
  12. 13. For refunding: Fee will be totally refunded if cardholders notice cancellation 24 hours before service date. Any late notice beyond 24 hours is not acceptable and service will be charged as normal.
  13. 14. Program and services are only valid under this terms and conditions, and redeem by cash or any transfer is not allowed.
  14. 15. Cardholders could leave an email address to require invoice. DragonPass will send the service invoice to the appointed email address within 5 business days.